Refund policy

Last updated: September 19, 2026

This Refund Policy explains how returns and refunds are handled for orders placed with Culprit Fishing.

Return Window

You have 30 days from your purchase date to request a return. After 30 days, all sales are final and we are unable to offer a refund or exchange.

Return Authorization Required

Before sending anything back, please contact us at +1 888-252-7421 (8:00 a.m.–3:00 p.m. EST, Monday–Thursday) or email sales@culprit.com to request a return authorization number. Returns sent without prior authorization may not be accepted.

Condition of Returns

Products must be returned unused and in their original condition to be eligible for a refund.

Refunds

Once we receive and inspect your return, we will notify you of the approval status. Approved refunds are issued to your original payment method; please allow time for your bank or card issuer to process the credit.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to our error (for example, an incorrect or defective item).

Contact

Questions about a return? Call +1 888-252-7421 (8:00 a.m.–3:00 p.m. EST, Monday–Thursday) or email sales@culprit.com.